UK main land standard orders under £75.00 will be sent Royal Mail 2nd Class, UK orders of £75.00 or more will be sent via Royal Mail Tracked. These options and prices apply to orders which weight under 2KG and are placed online.

All in stock orders placed online, Monday-Friday (excluding Bank Holidays and stated closed days) will be dispatched within 2 working days. Delivery times will depend on your location and chosen delivery method. Standard delivery should take 2 days but can take upto 15 working days. Courier Delivery is next working day between 9 and 5 and is fully tracked and insured. Express Delivery will require a signature on delivery.

If you are unable to receive a delivery and the goods are returned to us a second postage equal to the original will be require to re dispatch the goods, or if a refund is requested, a £15 deduction will be applied.

Please ensure that you enter a complete and accurate delivery address as SmartSecurity.Store can not be held responsible items which go missing or are delayed due to in accurate or incomplete delivery address information.

Unfortunately "Standard Delivery" is not a tracked service and is not considered lost until 30 working days have passed from the date of dispatch. Once 30 working days have expired we will provide a replacement via a courier or special delivery service. We regret that we can not refund standard items that are lost, or send replacements before the 30 working day period.