20min Telephone Support - help fixing Alarms or CCTV

20 minutes of telephone-based technical support to help you solve problems with your Alarm or CCTV systems.

This AMCO's Security System Support Helpline is led by our in-house security technology expert Marian, who's spent the last 10+ years working in the field as an alarm engineer - specialising in Texecom equipment.  Examples of things our helpline can help you with include:

• Alarm system support - all main alarm systems covered
• Trouble-shooting - fixing existing security equipment with issues/faults
• Programming issues - including using Wintex and Connect App / SmartCom
• Fault-finding - identifying the cause of issues and helping fix faults 
• Simple to complex - help talk through simple problems like alarm battery faults and false alarms, through to complex things like programming

Our technical support team is available via telephone to help remotely set up any equipment or deal with any technical troubleshooting problems you may have.

This is not an out-of-hours emergency service, it's an 'appointment-based service', and once you've paid we'll arrange a mutually suitable time to run through your technical questions and get you sorted!  Appointment times are booked from 9 to 5 during weekdays. 

Set up a call now for a bargain £29 (usually £35)- compared to the cost of booking a call-out.

N.B. we'll redeem £19 of this fee against your subsequent call-out visit, if you go ahead - so you'd only actually pay £10. Engineer call-outs usually cost between £89-£129.

Simply add to the cart below & check out / pay, and we'll email you back immediately to book your call & help fix your alarm issue.

*Provide your valid telephone number at the checkout*